What is a Security Behavior and Culture Program (SBCP)?

Cybersecurity threats are evolving, but one element remains consistent—human error is the leading cause of breaches. According to the 2023 Verizon Data Breach Investigations Report, 74% of cyber incidents involved human factors, such as phishing attacks or accidental data sharing. These errors cost businesses billions annually and compromise trust with customers and partners.

Organizations are increasingly recognizing that traditional, one-off training programs are no longer sufficient. This is where Security Behavior and Culture Programs (SBCPs) come in. These programs take a comprehensive approach to cybersecurity by focusing on changing employee behaviors, fostering a culture of security, and leveraging technology to minimize risks.

In this blog, we’ll explore:

• What SBCPs are and why they’re essential.
• How SBCPs integrate tools like phishing simulations, computer-based training (SACBT), and behavioral analytics to improve security.
• Steps to build an SBCP that reduces human risks and enhances organizational resilience.

Definition of Security Behavior and Culture Program

A Security Behavior and Culture Program (SBCP) is a strategic initiative that combines training, behavioral science, and technology to address cybersecurity risks caused by human errors. Unlike traditional awareness training, SBCPs aim to transform employee behaviors and create a lasting secure culture within organizations.

By focusing on measurable outcomes, such as reduced phishing click-through rates or increased incident reporting, SBCPs ensure that employees act as an effective first line of defense against threats.

Why Are Security Behavior and Culture Programs Necessary?

Security Behavior and Culture Programs (SBCPs) are critical because they focus on addressing the human element of cybersecurity, fostering a culture of awareness, and empowering employees to recognize and respond to threats effectively.

The Cost of Human Error

Human error remains one of the most exploited vulnerabilities in cyberattacks. For instance, a 2023 IBM report found that phishing attacks cost businesses an average of $4.91 million per incident. SBCPs help reduce this risk by training employees to recognize and respond to threats effectively.

Moving Beyond Awareness

Traditional security awareness training often fails because it doesn’t engage employees or change their behavior. SBCPs fill this gap by incorporating behavioral science principles and creating a continuous learning environment.

Building a Resilient Security Culture

Cybersecurity is no longer just an IT issue; it’s a company-wide responsibility. SBCPs embed security awareness into the organization’s culture, ensuring that employees prioritize security in their daily tasks.

Key Elements of a Security Behavior and Culture Programs

A successful Security Behavior and Culture Program combines behavioral science, targeted training, and data-driven strategies to reduce human risk. These programs aim to transform employee behavior, embed a culture of security, and equip organizations to stay ahead of evolving cyber threats.

Behavioral Science Meets Cybersecurity

SBCPs use insights from behavioral science principles to design training and interventions that lead to meaningful, long-term behavioral changes. Techniques include:

• Habit Formation: Reinforcing secure behaviors until they become second nature.
• Social Proof: Highlighting examples of peers demonstrating good security practices.
• Gamification: Engaging employees with interactive and rewarding learning experiences.

Phishing Simulations

One of the most effective tools in an SBCP is phishing simulations. These allow organizations to:

• Identify employees who are susceptible to phishing.
• Train individuals to recognize suspicious emails and links.
• Track improvements over time using human risk scores.

Computer-Based Training (SACBT)

Computer-Based Training (SACBT) delivers scalable, personalized learning experiences that fit seamlessly into employees’ daily workflows. SACBT modules typically include:

• Interactive lessons on topics like social engineering and password hygiene.
• Role-specific training for employees handling sensitive data.
• Gamified quizzes to reinforce key concepts.

Discover our security awareness training programs.

Data Analytics and Measurement

SBCPs rely on data analytics to measure effectiveness and adjust strategies. Metrics such as phishing click-through rates, completion rates for training modules, and human risk scores provide actionable insights to refine the program.

Learn about human risk management strategies.

Leadership and Collaboration

A successful SBCP requires:

• Leadership Buy-In: Visible support from executives to emphasize the importance of security.
• Cross-Departmental Collaboration: Involving HR, IT, and compliance teams to align training goals with organizational priorities.

Benefits of a Security Behavior and Culture Program

Implementing a Security Behavior and Culture Program empowers organizations to mitigate human risks, enhance incident response, and foster a resilient security culture. By addressing the human element of cybersecurity, SBCPs provide measurable improvements in reducing breaches and building long-term organizational trust.

Reduced Human Risk

By addressing the root causes of risky behaviors, SBCPs reduce the likelihood of breaches caused by human error.

Enhanced Incident Response

Trained employees are more likely to recognize and report threats, improving the organization’s ability to respond quickly and minimize damage. Explore the benefits of email incident response.

Compliance and Trust

SBCPs help organizations meet regulatory requirements (e.g., GDPR, HIPAA) while building trust with stakeholders by demonstrating a proactive security stance.

Implementing an SBCP: Steps for Success

Launching a successful Security Behavior and Culture Program requires a strategic approach that combines tailored training, behavioral insights, and continuous improvement. By following these key steps, organizations can foster a security-aware workforce and effectively reduce human risk.

Assess Your Current Security Culture

Use surveys, phishing simulations, and incident response data to identify gaps in employee knowledge and behavior. Start with a security awareness evaluation.

Develop Customized Training

Tailor your training content to address specific threats and roles. For example:

Train IT staff on advanced threats like ransomware.

Educate employees on emerging risks, such as QR-code phishing (quishing).

Leverage Technology

Deploy tools such as:

• Phishing Simulators to test employee readiness.
• Awareness Platforms for scalable, computer-based training.
• Analytics dashboards to monitor progress and adjust the program.

Continuously Evaluate and Improve

Regularly review metrics and feedback to ensure the program remains effective. Check out our guide to top training topics for 2024.

How Keepnet Supports Your SBCP Goals

An SBC is more than a training initiative—it’s a long-term investment in building a secure culture. By focusing on behavioral change, leveraging phishing simulations, and using data analytics, SBCPs transform employees into your first line of defense against cyber threats.

At Keepnet, we provide a comprehensive suite of tools designed to implement and enhance SBCPs effectively:

• Phishing Simulations: Test and train employees with realistic, AI-driven phishing scenarios that mimic real-world threats.
• Behavior-Based Learning: Deliver personalized training tailored to individual behaviors, knowledge levels, and roles, ensuring relevance and effectiveness.
• Human Risk Scoring: Track progress and identify high-risk employees with advanced analytics that help benchmark and improve your security posture.
• Gamified Training Modules: Engage employees with interactive, rewarding learning experiences that reinforce critical security habits.
• Advanced Reporting: Gain actionable insights into program success, employee performance, and areas for improvement.

With Keepnet’s AI-powered solutions, your organization can cultivate a strong security culture, reduce vulnerabilities, and empower employees to become the first line of defense against cyber threats.