Keepnet Labs Recognized in Gartner’s 'Voice of the Customer' Report for Cybersecurity Excellence

Keepnet Labs Recognized in Gartner’s ‘Voice of the Customer’ Report

In a major milestone for Keepnet Labs, we’re proud to announce our recognition as a Voice of the Customer by Gartner. This honor isn’t just a badge of distinction; it underscores our steadfast commitment to delivering exceptional cybersecurity solutions and bolsters our reputation as a leader in security awareness and human risk management.

Our clients’ trust and confidence are the real foundation of this achievement. This recognition by Gartner is a testament to how much we value customer feedback, constantly seeking to enhance our products based on real user experiences.

What is Gartner's 'Voice of the Customer' Report?

Gartner's Voice of the Customer report is one of the most respected analyses in the tech industry, combining real user reviews and ratings to offer a comprehensive look at vendor performance. It’s highly regarded as an impartial and transparent resource, assessing vendors against rigorous standards that include customer satisfaction, product usability, and service effectiveness.

The significance of this report goes beyond accolades; it provides a trusted benchmark for IT leaders seeking reliable cybersecurity partners. For Keepnet Labs, being featured in the report is an endorsement of our dedication to cybersecurity awareness training and human risk management.

Keepnet Labs' Journey to Becoming a Cybersecurity Leader

Our journey to Gartner recognition has been one of resilience, innovation, and a customer-centric approach. We started with a mission to redefine security awareness training, emphasizing phishing simulations, vishing awareness training, and comprehensive cybersecurity risk management. These core products have helped organizations worldwide strengthen their cybersecurity posture.

Key Milestones on Our Path to Recognition

1. Pioneering Phishing Simulators

From the outset, Keepnet Labs focused on providing sophisticated phishing simulators to help organizations assess and improve their employees’ ability to spot phishing attempts. Our simulator has been a game-changer, helping to reduce employee susceptibility to phishing through interactive training.

2. Launch of a Consolidated Human Risk Management Platform

Our Human Risk Management Platform stands out as one of the most comprehensive in the industry, providing an integrated suite of tools for security awareness training, incident response, and more. This all-in-one platform makes it easier for businesses to protect against human-centered cybersecurity risks.

3. Groundbreaking Security Awareness Training Programs

We recognized early on that security awareness training must go beyond basic exercises to stay effective. Our programs, such as those covering vishing, smishing, and quishing, are crafted to address the latest threat vectors in an engaging, accessible format.

4. Innovations in Threat Intelligence

Through constant R&D and the incorporation of threat intelligence, Keepnet Labs has been able to deliver insights and proactive protection to clients. This forward-thinking approach is reflected in tools like our Threat Intelligence module, which empowers users to stay ahead of emerging threats.

Our journey to the top has been marked by continuous improvements based on customer feedback and staying responsive to the evolving threat landscape.

Key Insights from the Gartner Report on Keepnet Labs

Our inclusion in the Gartner Voice of the Customer report showcases our strengths in delivering effective, customer-focused solutions. Gartner’s analysis highlights several aspects of our approach that set us apart:

• User-Centric Product Design

Keepnet Labs designs every product with the end user in mind, making our solutions approachable and effective across a wide range of industries. Security awareness training is delivered in a format that users can understand, engage with, and apply to real-world situations.

• Exceptional Customer Experience

Gartner’s report points out that customer satisfaction is high with Keepnet Labs, reflecting our focus on exceptional service and support. We see every client as a partner in cybersecurity, valuing feedback that enables us to fine-tune our products to meet unique business needs.

• Innovative Product Features

From phishing simulations to advanced incident response, our products stand out for innovation and effectiveness. The report commended Keepnet Labs’ unique ability to integrate advanced cybersecurity tools into a seamless platform that’s easy to use and manage.

What Gartner Recognition Means for Keepnet Labs’ Clients

This Gartner recognition is not only a win for Keepnet Labs but a celebration of our clients who’ve trusted us with their cybersecurity needs. Being named in the Voice of the Customer report is validation of our commitment to listening to customers and crafting solutions that make a measurable impact on security awareness and human risk management.

Ready to Experience Award-Winning Cybersecurity Solutions?

Keepnet Labs remains dedicated to helping businesses tackle the evolving cybersecurity landscape with confidence. We are proud to have created products that not only meet but exceed the expectations of our users, equipping them to face today’s cyber threats with cutting-edge solutions and in-depth training.

Explore how our security awareness training can bolster your organization’s defenses. For a closer look at how our tools can elevate your security program, we invite you to watch our product demo on YouTube or check out our comprehensive Phishing Simulator.

Editor's Note: This blog was updated on November 18, 2024.