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Customer Success Story: Wisebits

Wisebits began searching for a new cybersecurity solution to replace the cumbersome open-source tools its company previously used. These tools required extensive manual efforts. The goal was to streamline template creation, simplify integration management, and improve overall efficiency.

Customer Success Story: Wisebits

Company: Wisebits

Industry: Video Hosting Company

Number of Employees: 1-500 employees

Successful Outcomes

  • Reduced from 25% of employees failing phishing tests to only 3-4% with more complex scenarios.

  • Simple and quick campaign setups, taking only 10-15 minutes, suitable for a busy schedule.

  • Significant improvement in employee ability to recognize and resist phishing attempts.

With Keepnet implemented, Wisebits began conducting regular phishing simulations. Initially, a significant number of employees failed these tests, highlighting a critical area for improvement. However, through consistent training and the use of Keepnet’s phishing simulations, there was a noticeable enhancement in the employees' ability to recognize and resist phishing attempts.

The Goal:

Wisebits envisioned a solution that would not only ease the manual workload but also boost cybersecurity awareness among employees. It sought a vendor that was easy to implement and use—something that could deliver robust cyber security awareness training results and improve phishing resistance without overwhelming the schedule.

The Solution:

After evaluating several products, Wisebits chose to trial Keepnet, drawn by its user-friendly interface and the positive interactions with the Keepnet team during their initial meetings. A phased integration of Keepnet was planned, starting with straightforward phishing campaigns to assess employee vulnerability and gradually introducing more complex training scenarios.

Implementation:

The introduction of Keepnet training required a cultural shift within the organization. Initially, some employees were resistant, with some feeling tricked by phishing simulations. However, through continuous communication and support, the IT team helped employees understand the importance of the training and its role in protecting the organization.

Results:

With Keepnet implemented, Wisebits began conducting regular phishing simulations. Initially, a significant number of employees failed these tests, highlighting a critical area for improvement. However, through consistent training and the use of Keepnet’s phishing simulations, there was a noticeable enhancement in the employees' ability to recognize and resist phishing attempts.

Expansion:

As the workforce became proficient in recognizing phishing attempts, Wisebits planned to introduce more complex simulations and expand the use of Keepnet’s additional features, such as voice phishing simulations, to address other vulnerabilities.

“Our switch to Keepnet marked a significant improvement in our cybersecurity training. The transition was smooth, and the immediate reduction in phishing test failures was a clear indicator of its impact." - Dzmitry Sobaleu, IT Security Manager at Wisebits

Recommendation:

The transformative results and the positive interactions with Keepnet's support team led Wisebits to advocate for Keepnet to others. It highlighted the platform’s ease of use, effective training capabilities, and exceptional customer support, recommending Keepnet as a comprehensive solution for improving company-wide cybersecurity awareness.

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tickAutomate behaviour-based security awareness training for employees to identify and report threats: phishing, vishing, smishing, quishing, MFA phishing, callback phishing!
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