How to Choose Security Awareness Training

In 2024, cyber threats continue to evolve, and businesses need to stay ahead. But when it comes to cybersecurity, the weakest link is often human error. That’s why security awareness training has become essential for any organization looking to protect its data and reputation. However, choosing the right training program is not as simple as picking the first provider you find online.

This guide will outline what to look for when selecting a security awareness training solution, from customization options to real-time tracking and reporting capabilities. By considering these factors, you can ensure your organization is equipped with the latest knowledge, tools, and best practices to defend against threats like phishing, ransomware, and social engineering.

Why Is Security Awareness Training Essential?

Before diving into the "how" of choosing, let’s cover the "why." According to the 2024 Data Breach Investigations Report by Ventures, the human element was a factor in 68% of data breaches, a similar percentage to previous years. This finding underscores the reality: human error continues to be one of the primary drivers of cyber incidents. From accidental clicks on phishing emails to falling victim to vishing attacks, employees can be both a company’s greatest asset and its most significant vulnerability.

Effective security awareness training empowers employees to recognize and avoid cyber threats, ultimately boosting organizational resilience. For a solution that aligns with your team’s specific needs, it’s important to evaluate key factors when comparing providers. Let’s explore these in detail.

Key Factors to Consider When Choosing Security Awareness Training

Selecting the right security awareness training provider is about more than just covering the basics; it’s about finding a solution that’s comprehensive, customizable, and engaging for your team. In the sections below, we’ll dive into the most important factors to keep in mind, helping you make an informed decision that aligns with your organization’s unique needs.

1. Look for Customization and Relevance

Every company has unique challenges and priorities, so security awareness training should never be “one-size-fits-all.” Keepnet allows you to tailor content based on roles, departments, and skill levels, helping each team member engage in ways relevant to their daily activities.

Customization is not only about keeping training interesting but also about addressing the actual risks faced by specific teams. For example, spear phishing attacks often target high-level executives, while frontline workers may need to focus more on email incident response.

Key Customization Features to Look For:

• Role-based training modules
• Industry-specific threats and examples
• Localization for global teams

To explore Keepnet’s customizable options, check out the Security Awareness Training module.

2. Interactive and Engaging Content

Security training that feels more like a chore won’t be effective. Research shows that interactive training helps users retain information longer and apply it to real-world situations. Look for training that includes quizzes, simulations, and engaging videos that prevent your employees from zoning out.

Keepnet’s Phishing Simulator is a great example of how interactive elements can deepen understanding. Simulations help employees experience real-world scenarios in a safe environment, building confidence to handle actual threats.

What Makes Training Engaging?

• Use of simulated phishing and quishing exercises
• Gamified elements like quizzes and rewards
• Scenario-based training that mimics real threats

For an engaging training experience, try our Phishing Simulator.

3. Comprehensive Threat Coverage

In 2024, cybersecurity is no longer limited to protecting passwords and email accounts. Attack vectors are diverse and growing, so the training program should address various threats, including ransomware, smishing, vishing, and quishing (QR code phishing). Keepnet offers modules to address each of these threats, ensuring employees are prepared for all types of attacks.

Threat categories to consider include:

• Phishing and spear phishing
• Ransomware attacks
• Social engineering tactics like vishing and smishing

Dive deeper into new phishing trends like QR code phishing with our dedicated Quishing Simulator. Learn more in this guide on 2024 QR Code Phishing Trends.

4. Reporting and Metrics

A solid training program doesn’t stop with content. Tracking progress is crucial to measure success and pinpoint areas for improvement. Look for detailed reporting tools that provide insights into completion rates, individual performance, and department-specific vulnerabilities.

With Keepnet, you can measure employee progress and readiness using metrics like:

• Phishing Risk Scores to measure vulnerability
• Engagement tracking across various training modules
• Customizable reports for compliance and audit purposes

Benchmark your organization’s human risk score and see how you compare to industry standards with Keepnet’s Human Risk Management Platform.

5. Continuous Learning and Regular Updates

Cyber threats are constantly evolving, and your security awareness training program should keep pace. Choose a provider that regularly updates its content—ideally every month or quarter—to address new and emerging risks. Keepnet’s training solutions refresh continuously to include the latest threat intelligence and practical, up-to-date training materials.

Why Regular Updates Matter:

• Keeps employees aware of the latest threats
• Provides up-to-date methods to prevent and respond to attacks
• Helps ensure compliance with changing regulations

To understand how frequently a provider updates their training content, ask about recent updates or check their blog for the latest information. For current cybersecurity trends and insights, explore Keepnet’s latest post on Cybersecurity Statistics 2024: Updated Trends and Data.

6. Easy Integration with Your Existing Systems

The easier a training program is to implement, the faster you’ll see results. Integration with existing systems like Single Sign-On (SSO) and email platforms ensures a seamless rollout and minimizes onboarding friction. Keepnet’s platform easily integrates with most major email and IT systems, providing a smoother user experience for both admins and employees.

Integration features to check:

• Compatibility with SSO solutions
• Integration with HR software for onboarding new hires
• Reporting that links to your data management systems

7. Scalability and Cost

As your organization grows, your security training needs will also expand. Choose a training platform that is scalable, allowing you to easily add new users, broaden training topics, and adjust learning paths as your team evolves.

When reviewing costs, aim to balance affordability with essential features like customization options, detailed reporting, and ongoing support. Look for a solution that meets both your current needs and can adapt to future requirements, helping you invest wisely in a long-term security strategy.

8. Responsive Support and Dedicated Resources

No matter how great a training solution is, issues can arise. Select a provider that offers responsive support and dedicated customer success managers to help you get the most out of your investment. Keepnet’s team supports clients at every step, from initial setup to detailed reporting help.

Key Support Features to Consider:

• 24/7 customer support availability
• Dedicated account managers for enterprise clients
• Training resources and FAQs for self-service

How Keepnet Empowers Your Organization’s Security Awareness

Choosing the right security awareness training program is more than meeting compliance; it’s about creating a security-first culture. Keepnet’s approach combines cutting-edge defense strategies with tailored, interactive training to build resilience at every level.

Behavior-Based Training: Real-time feedback in phishing simulations (vishing, smishing, QR phishing) helps users learn from mistakes and develop instinctive responses.

Extensive Content Library: With over 2,000 modules from 12 providers, Keepnet’s training stays current with the latest threats.

Adaptive Learning Paths: Automated, customizable content adapts to each user’s behavior, focusing on specific vulnerabilities to strengthen individual awareness.

These features make Keepnet an effective solution to prepare employees for evolving cyber threats. Book a demo to see how Keepnet can help your organization strengthen its security posture.