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What is a Romance Scam?

Romance scams are emotional and financial traps that exploit trust. Learn how Keepnet’s security awareness training, phishing simulations, and advanced tools prevent these social engineering attacks.

What is a Romance Scam?

Romance scams are not just breaking hearts—they’re breaking bank accounts, too. In 2024, reports of romance scams have skyrocketed, with victims losing over $1.3 billion annually, according to the FTC. These scams prey on emotional vulnerability, trust, and human connections, making them a growing cybersecurity and personal risk.

In this blog, we’ll explore:

  • What romance scams are and how they work
  • Why these scams are so effective and prevalent
  • How Keepnet Human Risk Management solutions can help protect individuals and organizations from these emotionally manipulative cyber threats.

Definition of Romance Scams

A romance scam is a deceptive form of social engineering where fraudsters prey on victims' emotions to gain their trust and exploit them financially or otherwise. These scams are highly manipulative, using emotional bonds and fabricated relationships to deceive individuals into willingly handing over money, sharing sensitive personal details, or even providing access to secure systems.

Typically, scammers target vulnerable individuals who are lonely, grieving, or seeking companionship. Popular platforms for romance scams include dating apps, social media networks, and even professional communication tools like messaging platforms. By crafting false personas—often using fake photos, names, and backstories—scammers gain the victim's trust and slowly lure them into a scheme where they believe they are supporting a loved one in need.

How Romance Scams Work

Romance scams follow a predictable pattern, as described in detail in the following table.

StageDescriptionExamples
1. Building TrustScammers create fake profiles on social media, dating websites, or apps. They use attractive photos, stolen identities, and fabricated personal stories to appear genuine and trustworthy.A scammer posing as a U.S. soldier stationed abroad. A business owner with a fabricated story about running a company in another country.
2. Emotional ManipulationThey gradually build an emotional connection by engaging in frequent, personal conversations. Scammers express affection and portray themselves as deeply invested in the victim's life, creating trust and dependency.Daily messages or calls expressing love. Claiming they've never felt this way before and discussing plans for a future together.
3. Creating CrisesOnce trust is established, the scammer fabricates emergencies to exploit the victim's emotions. They claim urgent financial needs, such as medical expenses, travel issues, or investment troubles, and ask for money or sensitive details.Requesting money for a sudden hospital emergency. Asking for funds to buy a plane ticket to visit the victim. Claiming a business deal went wrong.
4. Escalating RequestsScammers often test the waters with smaller financial requests before escalating to larger amounts. Over time, they may continuously invent new crises or opportunities that require additional payments from the victim.Asking for a small amount to fix a passport issue. Requesting funds for a life-saving surgery. Creating excuses for repeated transfers.
5. Evading DetectionTo avoid being discovered, scammers often use tools and techniques like encrypted messaging apps, fake phone numbers, or IP-masking software. They also avoid video calls or live meetings, citing excuses like bad internet or safety concerns.Using encrypted platforms like WhatsApp or Telegram. Refusing video calls and providing pre-recorded videos instead. Claiming to work in a remote area.
6. Cutting TiesOnce the scammer feels they have extracted as much as possible, they cut off all communication, leaving the victim emotionally and financially devastated.Suddenly blocking the victim on all platforms. Deleting their fake profiles. Disappearing without any explanation.

Table 1: Romance scams follow a predictable pattern

Key Red Flags to Watch For Romance Scams:

  • Too Good to Be True Profiles: Overly attractive photos or lavish lifestyles.
  • Rushed Intimacy: They express deep emotions too quickly or talk about marriage early on.
  • Requests for Money: Any request for funds, especially if tied to emergencies, is a major warning sign.
  • Unwillingness to Meet in Person: They avoid video chats or in-person meetings by making constant excuses.
  • Inconsistent Stories: Details about their personal life or emergencies don’t add up.
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Why Romance Scams Are So Effective: A Comprehensive Breakdown

Romance scams are alarmingly effective because they exploit the most vulnerable aspects of human nature—trust and emotional connection. By building relationships over time, scammers gain their victims' confidence, making their fraudulent requests appear genuine and believable.

FactorDescriptionInsights and Examples
1. Exploitation of Emotional VulnerabilityScammers specifically target individuals who are lonely, isolated, or emotionally open. Such individuals tend to form quick emotional bonds and trust others without skepticism.A widow seeking companionship after losing a spouse. An individual recovering from a breakup or facing social isolation due to life changes like relocation, retirement, or health issues. Scammers often target victims on platforms designed for finding emotional connections, such as dating apps.
2. Gradual Trust-BuildingThe scam typically unfolds over an extended period. By spending weeks or months cultivating the relationship, scammers make their actions seem genuine and their fraudulent requests more believable.Consistent daily communication involving affectionate messages or video calls. Sharing fabricated life stories or pretending to be in similar situations to the victim, such as having lost a spouse or facing career challenges.
3. Emotional ManipulationScammers manipulate victims' empathy by fabricating crises or hardships that evoke emotional responses, such as worry, guilt, or love. Victims are compelled to help, believing they are supporting someone they care about.Pretending to have a sick child or relative who needs emergency medical care. Claiming to be stranded in a foreign country without access to funds due to theft or legal issues. Scammers may feign tears or desperation during calls or messages to evoke sympathy.
4. Mirroring TacticsScammers build deeper trust by mirroring the victim's values, interests, and personality traits. This tactic creates the illusion of compatibility and reinforces the emotional bond.If the victim enjoys photography, the scammer might claim to be a professional photographer or hobbyist. Sharing similar political views or religious beliefs to establish common ground. Repeating words or phrases the victim often uses to create a sense of closeness.
5. Plausible Excuses for Avoiding MeetingsScammers offer believable explanations for why they cannot meet in person, conduct video calls, or share additional proof of identity, making their absence less suspicious to the victim.Claiming to be deployed in the military in a conflict zone. Explaining a lack of access to technology due to remote work or travel. Stating that their financial situation prevents them from traveling or purchasing better communication equipment.
6. Internet Anonymity and Global ReachOnline platforms enable scammers to create fake profiles and operate anonymously across borders. This anonymity makes it difficult for victims to verify their identities or report their activities to authorities.Scammers often use stolen profile photos and create elaborate fake backstories. Operate from countries with weak or non-cooperative law enforcement, making prosecution nearly impossible. Use of VPNs and encrypted platforms to evade tracking and detection.

Table 2: Romance scams follow a predictable pattern

Additional Psychological Triggers

Romance scams are not only effective because of the emotional bonds scammers forge but also because they leverage deep-seated psychological triggers to manipulate victims' behavior.

These triggers exploit natural human instincts like trust, fear, and the need for connection, compelling victims to act against their better judgment.

Understanding these triggers can help individuals recognize the subtle tactics scammers use to gain control and protect themselves from falling prey to such schemes.

Below are some of the most commonly used psychological triggers in romance scams.

TriggerExplanation
ReciprocityScammers use small acts of affection (e.g., sending fake gifts or romantic messages) to make victims feel obligated to reciprocate financially or emotionally.
ScarcityBy creating urgency (e.g., I need help immediately or This is a once-in-a-lifetime crisis), scammers pressure victims to act quickly without verifying the situation.
Fear of LossScammers threaten to cut off the relationship or imply that their situation could worsen without the victim’s help, exploiting the victim’s fear of losing the emotional bond.

Table 3: Common Psychological Triggers Used in Romance Scams

Romance Scams Statistics

Romance scams have become a widespread and alarming issue in recent years, with staggering statistics that highlight their growing prevalence and devastating impact:

  • Victims in the U.S. lost over $1.3 billion to romance scams in 2024, a dramatic increase from $547 million in 2021, according to the FTC.
  • The average financial loss per victim is estimated at $15,000, with some victims losing their life savings to scammers, as reported by the FBI’s Internet Crime Complaint Center.
  • Over 70,000 romance scam cases were reported in the U.S. alone in 2023, marking a 60% increase compared to 2020, based on data from the IC3.
  • Nearly 40% of romance scam victims are over the age of 50, making older individuals a particularly vulnerable demographic, according to the AARP.
  • More than 20% of romance scams involve cryptocurrency payments, as scammers increasingly exploit the anonymity of digital currency to evade detection, per the FTC’s 2024 Fraud Report.

How Keepnet Human Risk Management Helps to Prevent Romance Scams

Keepnet’s Unified Human Risk Management Platform is designed to help organizations and individuals proactively fight against romance scams by providing robust phishing simulations, and security awareness training modules tailored to address these emotionally manipulative cyber threats.

1. Phishing Simulation Products

Keepnet offers an extensive range of phishing simulation tools that replicate common romance scam tactics to help employees recognize and resist them:

These phishing simulations are tailored to mimic real-world threats, helping employees practice identifying scams in a controlled environment.

2. Security Awareness Training

Keepnet’s Security Awareness Training equips employees with the skills and knowledge needed to recognize and respond to romance scams effectively. The training modules are interactive, customizable, and designed for continuous learning. Key features include:

  • Security Behavior and Culture Programs: Foster a security culture among employees by embedding human-centric mindset into the organizational culture. These programs emphasize secure behaviors both inside and outside the workplace.
  • Behavioral Risk Identification: Identify risky behaviors, such as engaging with unknown contacts or sharing sensitive information, and assign targeted training accordingly.
  • Customizable Training Modules: Offer SCORM-compliant content tailored to scenarios involving romance scams, ensuring scalability across different organizations.
  • Gamification and Rewards: Motivate employees with certificates, interactive learning tools, and rewards for completing security modules.
  • Auto-Pilot Training Programs: Implement a 12-month, automated program to keep employees informed of evolving threats, including the latest romance scam techniques.
  • Security Behavior and Culture Programs:

Keepnet ensures that security awareness becomes part of your organization’s culture by providing accessible, bite-sized training sessions even via mobile devices.

3. Phishing Forensic and Incident Response

Keepnet’s Phishing Forensic and Incident Response tools are essential for mitigating and responding to incidents caused by romance scams:

  • SOAR Integrations: Automate workflows to quickly neutralize incidents stemming from employee interactions with scammers.
  • Phishing Reporter Add-In: Empower employees to flag suspicious emails directly, increasing awareness and incident reporting.
  • Threat Intelligence Sharing: Share real-time intelligence about emerging romance scam tactics to bolster the collective defense.
  • Breach Analysis: Detect compromised credentials tied to romance scams and implement measures to secure affected accounts.

These tools streamline the detection, analysis, and mitigation of romance scam-related

Cybersecurity starts with awareness. With Keepnet’s comprehensive platform, you can equip your team to recognize and resist the manipulative tactics used in romance scams.

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You’ll learn how to:
tickTrain your team to detect and respond to emotionally manipulative Romance Scam tactics.
tickCustomize phishing simulations tailored to common romance scam scenarios.
tickAutomate incident detection and response to secure your organization from Romance Scams and data breaches.